Effective Date: 01.03.2025
Welcome to Tockos, a food delivery platform operated by Cmaxe Technologies. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Tockos mobile application, website, and related services.
By accessing or using the Tockos App, you agree to the terms of this Privacy Policy.
We may collect the following types of information when you use the Tockos app:
When you create an account or place an order, we may collect:
Full Name
Phone Number
Email Address
Delivery Address
Profile Information
When placing orders through the app:
Food items ordered
Order history
Payment details (processed securely through payment gateways)
Transaction IDs
We may automatically collect:
Device type and OS version
IP address
App usage data
Crash logs and performance data
To provide delivery services, we may collect:
Real-time GPS location
Saved delivery addresses
Location data helps us assign nearby drivers and ensure accurate delivery.
Your information is used for the following purposes:
To create and manage your account
To process and deliver food orders
To communicate order updates and notifications
To improve app functionality and user experience
To detect fraud and maintain platform security
To provide customer support
We may share limited information with the following parties:
To prepare and process your orders.
Shared information may include:
Name
Order details
Delivery address
To deliver your order.
Shared information may include:
Name
Phone number
Delivery location
Payments are processed securely via trusted third-party payment providers.
Tockos does not store full payment card information.
We may disclose information if required by law or government authorities.
We take reasonable technical and organizational measures to protect your information, including:
Secure servers
Encrypted data transmission
Restricted access to personal data
However, no digital platform can guarantee 100% security.
We retain your information only as long as necessary for:
Processing orders
Customer support
Legal and regulatory requirements
After that period, your data may be securely deleted or anonymized.
You have the right to:
Access your personal data
Update your profile information
Request deletion of your account
Withdraw consent for data usage
You may contact us for any data-related request.
The Tockos app may integrate with third-party services including:
Payment gateways (UPI, cards, wallets)
Analytics tools
Notification services
These services have their own privacy policies.
Tockos services are not intended for children under 18.
We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time.
Changes will be posted in the app or on our website.
Continued use of the app after updates indicates acceptance of the revised policy.
If you have any questions regarding this Privacy Policy, please contact:
Company: Cmaxe Technologies
App: Tockos – Food Delivery App
Email: support@tockos.app
Website: https://tockos.app
